Production Team Lead I

✨ Summary
Join our team as a Team Leader I at PGT Custom Windows and Doors! You’ll work on A Shift and play a key role in leading and supporting a team of employees to meet production goals safely, efficiently, and with top-quality results. You’ll coach, communicate, and collaborate — all while keeping our workplace running smoothly and our team motivated. 🚀

🔑 Key Responsibilities
• 🦺 Regularly monitor team members to ensure adherence to safety policies and quality standards.
• 📅 Meet with group leaders to set daily and weekly priorities, adjusting workflows as needed.
• 🕓 Prepare team schedules and approve absences or overtime to meet production needs.
• 🗣️ Communicate clearly and effectively — both verbally and in writing — with your team and other departments.
• 🤝 Serve as a key contact for Group and Team Leaders to resolve cross-department questions or concerns.
• 🔁 Share important updates and feedback promptly with employees and other teams.
• 📋 Schedule and lead team meetings to ensure consistent communication.
• 💬 Provide constructive feedback (positive and corrective) to employees and document it using the Confirmation of Conversations (COC) form.
• ⭐ Conduct annual performance reviews in a timely and effective manner.
• 🎓 Ensure employees receive proper training to meet and exceed job expectations.
• 🧭 Coach employees needing additional support or career growth opportunities.
• 🔍 Monitor production processes to maintain fit, function, and appearance quality standards.
• 📘 Reinforce the use of work instructions and proper documentation at all times.
• 🧠 Spend time on process improvement initiatives and visual management tools (e.g., pitch charts).
• 👋 Work alongside your team approximately 50% of your time, leading by example.
• ⚡ Participate in leadership and development training opportunities to grow your skills.

🔑 Key Responsibilities
• 🦺 Regularly monitor team members to ensure adherence to safety policies and quality standards.
• 📅 Meet with group leaders to set daily and weekly priorities, adjusting workflows as needed.
• 🕓 Prepare team schedules and approve absences or overtime to meet production needs.
• 🗣️ Communicate clearly and effectively — both verbally and in writing — with your team and other departments.
• 🤝 Serve as a key contact for Group and Team Leaders to resolve cross-department questions or concerns.
• 🔁 Share important updates and feedback promptly with employees and other teams.
• 📋 Schedule and lead team meetings to ensure consistent communication.
• 💬 Provide constructive feedback (positive and corrective) to employees and document it using the Confirmation of Conversations (COC) form.
• ⭐ Conduct annual performance reviews in a timely and effective manner.
• 🎓 Ensure employees receive proper training to meet and exceed job expectations.
• 🧭 Coach employees needing additional support or career growth opportunities.
• 🔍 Monitor production processes to maintain fit, function, and appearance quality standards.
• 📘 Reinforce the use of work instructions and proper documentation at all times.
• 🧠 Spend time on process improvement initiatives and visual management tools (e.g., pitch charts).
• 👋 Work alongside your team approximately 50% of your time, leading by example.
• ⚡ Participate in leadership and development training opportunities to grow your skills. 

🎓 Qualifications
• 🎓 High School Diploma or GED required.
• 🧩 Completion of WorkKeys and Do You Want to Be a Leader training required.
• 🏭 Knowledge of PGT products and processes preferred.
• 💻 Proficient in Microsoft Office (Word & Excel) preferred.
• 🧮 Experience with SAP/AS400 preferred.
• 🔧 Two years of manufacturing experience preferred.
• 💪 Strong self-initiative and leadership potential required.
• 🧩 Excellent problem-solving and prioritization skills.
• 🧠 Ability to assess situations and make effective decisions.
• ⚙️ Mechanical aptitude a plus.

💡 Why You’ll Love Working With Us
We care about your health, wealth, and wellness 💚. Here’s what you can expect when you join our team:
• 🏥 3 Medical plan options + Prescription, Dental & Vision
• 💼 Company-paid Life Insurance, Short-Term & Long-Term Disability
• 🛡️ Supplemental Insurance (hospital, critical illness, accident)
• 🌴 Paid Time Off (Vacation, Personal, and Holidays)
• 💰 401k Retirement Plan with Company Match
• 📞 Employee Assistance Program & Teladoc
• ⚖️ Legal Insurance & Identity Theft Protection
• 🐾 Pet Insurance
• 🎁 Team Member Discount Program & Tuition Reimbursement
• 💉 Yearly Wellness Clinic

🌟 About Us
PGT Custom Windows and Doors is part of MITER Brands, also known as MI Windows and Doors and Milgard. We’re proud to be an equal opportunity employer that values diversity, inclusion, and teamwork 💙.

MITER Brands does not discriminate based on religion, race, creed, color, national origin, sex, age, disability, veteran status, sexual orientation, genetic information, or any other legally protected category.