Inside Sales Associate I

🧱 Join a Team That Builds Opportunity

Are you passionate about delivering exceptional customer experiences and ready to grow your career with a company that values your contributions? MI Windows and Doors, part of MITER Brands, is looking for a motivated Inside Sales Representative to join our team in Gratz, PA. This is more than just a job—it’s a chance to be part of a company that’s shaping the future of windows and doors through innovation, craftsmanship, and service.

As an Inside Sales Representative, you’ll be the go-to contact for our MI Dealers, providing top-tier customer support and managing orders for your assigned territory. You’ll build relationships, solve problems, and help drive business success through outstanding service.

🕒 Schedule & Compensation

• Hours: 🗓️ Monday through Friday, 8:00 a.m. to 5:00 p.m.
• Compensation: 💵 $18.65 – $21.00 per hour, depending on experience

🌟 Why MITER Brands?

• 💰 Competitive Pay – Hourly compensation based on experience.
• 📅 Consistent Schedule – Monday through Friday, 8:00 a.m. to 5:00 p.m.
• 🚀 Growth Opportunities – We invest in our people and promote from within.
• 🤝 Supportive Culture – Join a team that values collaboration, respect, and continuous improvement.
• 🏥 Comprehensive Benefits – Health, dental, vision, 401(k), and more.

🏢 About Us

MI Windows & Doors is a leading manufacturer of high-quality windows and doors, known for craftsmanship and customer satisfaction. As part of MITER Brands—home to trusted names like Milgard, MI Windows & Doors, and PGT Innovations—we serve builders, remodelers, contractors, and homeowners nationwide with integrity, innovation, and excellence.

• Serve as the primary contact for assigned accounts, managing orders and inquiries with professionalism and care.
• Respond to customer calls and emails, providing accurate information and timely order processing.
• Act as a liaison between internal departments and external customers to resolve order-related issues.
• Expedite special orders to meet customer deadlines.
• Share updates on new products, procedures, and market changes.
• Stay flexible and positive when navigating customer needs and challenges.
• Perform clerical and administrative duties as needed.

• High school diploma or equivalent required.
• 2–3 years of customer service experience, ideally in a business or enterprise setting.
• Strong written and verbal communication skills.
• Ability to manage multiple tasks and meet deadlines.
• Proficiency in Microsoft Office (Word, Outlook, Excel).
• A collaborative mindset and a commitment to delivering excellent service.

Our benefits package includes coverage of your health, wealth, and wellness for you and your eligible spouse/dependents. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. Below is a list of benefits you will enjoy while working with our company.

• Three comprehensive Medical plan options
• Prescription
• Dental
• Vision
• Company Paid Life Insurance
• Voluntary Life Insurance
• Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance
• Company-paid Short-Term Disability
• Company-paid Long-Term Disability
• Paid time off (PTO) and paid Holidays
• 401k retirement plan with company match
• Employee Assistance Program
• Teladoc
• Legal Insurance
• Identity Theft Protection
• Pet Insurance
• Team Member Discount Program
• Tuition Reimbursement
• Yearly Wellness Clinic

MITER Brands, also known as MI Windows and Doors, Milgard and PGT Industries are an equal-opportunity employer. The company does not discriminate based on religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information, or any other applicable legally protected category.