Credit Associate II

A Credit Associate job in Tacoma, WA is available at Milgard Windows and Doors. You will be responsible for the extension of credit and collections of Accounts Receivable including consistent application of company credit policy, periodic reviews of existing customers, and assessment of creditworthiness of potential customers, with the goal of optimizing the mix of company sales and bad debt losses.

Customer account management

• Extending credit within company parameters and credit policy
• Establishing relations – providing a high level of service to the sales team and other internal customers
• Releasing orders on-hold
• Communicating with sales staff and Credit Manager on issues
• Preserving good will of customers
• Maintaining records – communication notes and follow-up
• Contacting customers regarding past due balances

Customer invoice/payment issues

• Reconcile customer statements/billings
• Email customer requested invoice copies

Customers write offs

• Determine accounts with potential bad debt to be communicated with Credit Manager and written off with approval

• 3-5 years of experience in the credit and collections field or related area
• Familiar with standard concepts, practices and procedures
• Knowledge of credit and collection terms and concepts, and basic accounting concepts
• Rely on experience and judgement to plan and accomplish goals
• Positive can-do attitude with a team player mentality
• Excellent verbal and written communication skills
• Well organized and pays attention to details
• Experience with ERP Software preferred (especially experience with Oracle)
• Proficient in MS Office (Outlook, Word, Excel, Adobe)

Our benefits package includes coverage of your health, wealth, and wellness for you and your eligible spouse/dependents. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. Below is a list of benefits you will enjoy while working with our company.

• Three comprehensive Medical plan options
• Prescription
• Dental
• Vision
• Company Paid Life Insurance
• Voluntary Life Insurance
• Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance
• Company-paid Short-Term Disability
• Company-paid Long-Term Disability
• Paid time off (PTO) and paid Holidays
• 401k retirement plan with company match
• Employee Assistance Program
• Teladoc
• Legal Insurance
• Identity Theft Protection
• Pet Insurance
• Team Member Discount Program
• Tuition Reimbursement
• Yearly Wellness Clinic

MITER Brands, also known as MI Windows and Doors, Milgard and PGT Industries are an equal-opportunity employer. The company does not discriminate based on religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information, or any other applicable legally protected category.