Business Development Manager

Western Window Systems is seeking a talented and ambitious Business Development Manager for our Northeast and Mid-Atlantic regions. The Business Development Manager will sell Western Window Systems products to existing customers and solicit new customers by performing the following duties.

Pay Range: 80k+ (compensation + commission combined)

• Maintains and grows sales territory by guidelines established by the Regional Sales Manager.
• Compiles lists of prospective customers for use as sales leads based on information from newspapers, business directories, industry ads, trade shows, Internet Web sites, and other sources.
• Travels throughout the assigned territory to call on regular and prospective customers to solicit orders or conduct sales talks with customers on the sales floor or by phone.
• Displays or demonstrates product, using samples or catalog, and emphasizes salable features.
• Advises customers on proper installation techniques to ensure product functionality and code compliance.
• Evaluates customer complaints and uses his discretion to bring it to a final resolution.
• Participates in forecasting sales for assigned territory using Microsoft Excel and CRM.
• Quotes prices and credit terms and prepares sales contracts for orders obtained.
• Estimates the date of delivery to the customer based on knowledge of the firm's own production and delivery schedules.
• Works with inside sales representatives to keep account activities and literature up to date.
• Participates in local Building Association meetings and trade shows, when possible, to display PGT products.
• Maintains effective working relationships with Credit/Collections, Customer Service, Marketing, Service, and Transportation Departments to manage all aspects of customer experience from sales to installation.
• Provides assistance to the Credit/Collections and Customer Service Departments in resolving problems as they arise with their assigned dealers.
• Enter new customer data and other sales data for current customers into CRM and Microsoft Excel.
• Investigate and resolve customer problems with deliveries.
• Assists Marketing in administrating promotions and sales support to customers.
• Sales Representative to enter dealer sales calls daily in the VOR (Voice of the Rep).

• Bachelor's degree (B. A.) from four-year college or university, and one to two years related experience and/or training; or equivalent combination of education and experience.
• Strong knowledge of PGT products, processes, and customer relations
• Strong mechanical aptitude.
• Knowledge of building codes and their impact on fenestration/room enclosures.

Travel requirements

• Frequent domestic travel is required to customer locations.