General Manager of In-Home Sales and Operations

Since 2010, NewSouth Window Solutions has proudly helped protect homes across the southern U.S. with impact windows and doors built to withstand severe weather, deter intruders, lower energy costs, and reduce outside noise. We manufacture, sell, install, and back our products with a lifetime guarantee — delivering exceptional value and service from start to finish in Florida and South Carolina. For 11 consecutive years, we’ve earned a spot on Door and Window Market Magazine’s Top Dealers list. This year, we’re proud to be ranked the #1 Door and Window Only Dealer in the nation.

Why work at NewSouth?

At NewSouth Window Solutions, a career means more than a job — it’s a chance to grow and build something that matters. As a leading manufacturer and installer of replacement windows and doors, we redefine what it means to deliver excellence, not just in our products and service, but also in our people. We don’t just build windows; we build futures. Join a team that values ambition, works together, and celebrates wins. If you’re ready to shape your future and take pride in your work, your next chapter starts here.

This is an onsite position in Florida, with the exact location to be determined. We offer relocation assistance to ensure a smooth transition.

Market Operations & Strategy

• Direct strategic planning and execution to drive revenue, margin growth, and operational excellence.
• Implement store policies, processes, and performance standards.
• Manage, support, commission-only in-home sales teams, ensuring accountability to sales goals and adherence to company process

Business & Financial Planning

• Establish realistic sales forecasts based on market trends, team performance, and promotional strategy.
• Set and manage market-level budgets and headcount plans to support growth and efficiency.
• Manage full P&L accountability, ensuring all targets are consistently achieved.
• Evaluate compensation structures and ensure commission plans align with company profitability goals.

Operations Management

• Oversee the delivery of operational strategies that enhance revenue and EBITA.
• Ensure seamless integration of key initiatives and projects across regions.
• Audit in-home sales processes for consistency and compliance across locations

Leadership & Organizational Development

• Set vision and inspire cross-functional teams to achieve company goals.
• Identify talent needs, develop organizational capabilities, and mentor high-potential leaders.
• Define and maintain a structure that supports scalability and business objectives.

• Build a leadership pipeline within the team to support scale and succession planning.
• Responsible for recruiting, developing, and holding accountable a commission-only sales force

Policy & Compliance

• Implement policies and procedures that ensure regulatory compliance and operational consistency.
• Monitor adherence and update frameworks as needed to align with strategic goals.

Performance Management

• Set KPIs and hold team members accountable for achieving business objectives.
• Analyze trends and take corrective action to optimize team performance and results.
• Regularly review individual rep performance and implement coaching or corrective action plans where needed
• Ensure real-time sales data is being used to manage productivity and conversion rates.

• Bachelor’s degree strongly preferred.
• 5-10 years of sales and strategic leadership experience, ideally within a retail/ home improvement/ window industry

• 5 years of In-home sales experience
• Experience managing commission-only sales teams strongly preferred

• Proficient with Microsoft Office Suite (especially Excel)
• Proficient using tech devices
• Hands on experience with ERPs, CRMs and other software programs (Microsoft D365 a plus) to track sales performance and productivity
• Proven track record in growing regions and delivering against aggressive sales targets.
• Expert in strategic planning, operational execution, and cross-functional leadership.

• Skilled in budget management, policy development, and organizational design.
• Adept at driving high-performance cultures and leading through change.
• Strong analytical, communication, and presentation skills.
• Deep understanding of customer-centric sales strategies, especially in-home sales environments
• Strong ability to perform calculations involving percentages, discounts, interest, commissions, and basic geometric and algebraic functions.
• Must meet physical requirements necessary to perform essential job functions, with or without reasonable accommodation.

• Must have a valid driver's license and able to pass Criminal background, Drug test, and MVR check.

Our benefits package includes coverage of your health, wealth, and wellness for you and your eligible spouse/dependents. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. Below is a list of benefits you will enjoy while working with our company.

• Three comprehensive Medical plan options
• Prescription
• Dental
• Vision
• Company Paid Life Insurance
• Voluntary Life Insurance
• Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance
• Company-paid Short-Term Disability
• Company-paid Long-Term Disability
• Paid time off (PTO), including Vacation, Personal, and paid Holidays
• 401k retirement plan with company match
• Employee Assistance Program
• Teladoc
• Legal Insurance
• Identity Theft Protection
• Pet Insurance
• Team Member Discount Program
• Tuition Reimbursement
• Yearly Wellness Clinic

MITER Brands, also known as MI Windows and Doors, Milgard and PGT are an equal-opportunity employer. The company does not discriminate based on religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information, or any other applicable legally protected category. #MITERopsfl