Field Service Technician - Denver, CO

Communicates courteously with co-workers and customers at all times. 

Communicates directly with customers at job sites and/or residences. 

Completes tasks as assigned by Team Leader or other senior technicians such as picking up parts from the plant, delivering parts to job site, cleaning of warehouse and any other job as required. 

Responsible for cleaning of installed product at customer site as needed. 

Assist senior technician on job site with lifting, carrying and running of parts and tools.  

Safely operates a variety of hand and power tools. 

Familiar with the functionality of iPad and other computer related devices in order to properly document service events and review schedules. 

Works collaboratively with co-workers on projects involving multiple Field Service Technicians. 

Ensures customer residence and/or job site is returned to original condition. 

Documents the service call including any observations made and all actions taken in an electronic format whether it be a laptop or a mobile device such as an iPad or Microsoft Surface. 

Submits closing service information to the Field Service Office in a timely manner using the service software being used at the time. 

Ensures that all work is performed in a safe and professional manner, adhering to company and department safety and work policies. 

Maintains proper inventory level of parts and supplies in warehouse and in service vehicle/van. 

Ensures service vehicle is properly maintained kept in good working order and operated safely. 

Ensures service vehicle is washed kept clean inside and out. 

Assists in unloading of the delivery truck as scheduled. 

Unpackage and inspect all incoming parts to ensure they meet quality guidelines.  

Reject any parts that do not meet quality guidelines and be able to properly document and ensure replacement parts are ordered correctly in our service software.  

High school diploma or general education degree (GED) preferred. 

Knowledge of the safe use of hand and power tools. 

Must have a valid Class D Driver's License and a clean driving record per PGT’s safe driving policy. 

Must have the ability to work autonomously as well as in a team setting.

Basic English language skills - Bi-lingual in English and Spanish is a plus.  

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Able to read a tape measure.

Ability to use computer and other office equipment and software to e-mail or fax correspondence and complete on-line training as required.  

Must be familiar with Microsoft products such as Outlook and Windows.