MITER Brands™ is a residential window and door manufacturer that provides a leading portfolio of window and door brands for the new construction and replacement segments. MITER Brands, also known as Western Window Systems, Milgard, MI Windows & Doors and PGTI is one of the nation’s largest suppliers of vinyl windows and patio doors, with plants across the country.

Why work at MITER Brands?

The Corporate Trainer is responsible for supporting all aspects of recruiting, onboarding, training, and development of Factory Sales Representatives for NewSouth Window Solutions. The Corporate Trainer will work closely with Senior Leadership to meet or exceed established goals within the company. Focus areas will include meeting and/or exceeding recruiting and onboarding and training of new sales personnel, revenue and sales targets, quality customer experience metrics, etc.

• Participate in the development, implementation, and delivery of coaching and training plans that   support the corporate goals and objectives – utilizing the Company’s proven selling system.
• Ensure Factory Sales Representatives meet or exceed established sales and quality KPIs.
• Support Market Presidents with in-field training and development of Factory Sales Representatives.
• Help identify individual Factory Sales Representative development opportunities, provide feedback and recommendations to Senior Leadership, and provide support towards closing identified developmental gaps.
• Identify process deficiencies and inconsistencies and recommend improvements to support a unified and consistent sales process and customer experience.
• Conduct in-person group training sessions with Factory Sales Representatives on identified training opportunities

     • Provide focused training on new technology platforms to improve efficiency, data integrity,          and compliance

     • Conduct ride-alongs with new and experienced Factory Sales Representatives for quality              assurance and training purposes.

• When necessary, directly complete in-home sales demonstrations and provide sales quotes to customers.
• Travel throughout assigned region(s) as requested and deemed needed.
• Performs other duties as assigned by supervisor.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• Bachelor’s degree preferred
• 5 years of sales experience in the direct-to-consumer home services industry.
• 5 years of experience in training and coaching outside sales representatives in the direct to consumer home services industry.
• Ability to translate training documentation into real-world and practical applications.
• Experience managing conflict resolution and motivating others to perform at a high level.
• Ability to thrive in a fast-paced, high-energy, team-oriented environment.
• Hold oneself accountable and responsible while being self-driven in accomplishing goals.
• Detail-oriented and can focus on task at hand by finding the most efficient and effective pathway to completion.
• Excellent verbal and written communication skills at all levels to communicate with internal and external stakeholders articulately.
• Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access).

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of our organization.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY

Ability to make sound decisions with limited supervision.

Ability to deal effectively with diverse types of people.

CERTIFICATES, LICENSES, REGISTRATIONS

None required.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Usual office environment with frequent sitting, walking, and standing, and occasional climbing, stooping, kneeling, crouching, crawling, and balancing.
• Frequent use of eye, hand, and finger coordination enabling the use of office machinery.
• Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices such as the telephone.
• Must be able to lift 50lbs.

TRAVEL REQUIREMENTS

Ability to travel frequently, including overnight travel.