Quality Manager

Pay Range: $92,000 - $115,000 depending on relevant experience and qualifications

MITER Brands™ is a residential window and door manufacturer that provides a leading portfolio of window and door brands for the new construction and replacement segments. MITER Brands, also known as Milgard, MI Windows & Doors and PGTI is one of the nation’s largest suppliers of vinyl windows and patio doors, with plants across the country.

We are looking for a Quality Manager for our Tualatin, OR location.

The Quality Manager is directly responsible for the overall management of the Quality Department. This includes overseeing activities such as inspection, data collection, process improvement, and maintaining/establishing quality standards. The role has responsibility for all department team members; ensuring proper safety, orientation, training, development, compensation and working conditions are present. The Quality Manager must collaborate with all other departments and work cooperatively to solve problems and yield improvements.

Why work at MITER Brands?

• Directly supervise team members in the Quality Department
  • Interviewing, hiring, and training team members
  • Planning, assigning, and directing work
  • Rewarding and disciplining team members
  • Addressing complaints and resolving problems
  • Promoting Miter Guiding Principles
• Adhere to safety policies and procedures related to all facets of the job.
• Work with location staff to identify/correct problems with manufacturing quality.
• Continuously improve processes and systems to prevent quality related defects.
• Responsible for the compilation and reporting of quality control check findings.
• Responsible for daily quality checks/inspections anywhere on the floor.
• Develops/revises standard operating procedures for quality related items.
• Evaluate department personnel performance and provide developmental feedback.
• Develop and manage the department's annual budget.
• Develop and improve the department's investigative, data collection, and reporting capabilities.
• Ensure required testing is performed for maintenance of AAMA certification.
• Ensure incoming material is inspected and conforms to standards.
• Ensure systems are in place for identifying, reporting, and processing of non-conforming materials and products.
• Communicate with outside vendors and customers on quality concerns.
• Provide training and investigations to internal and external customers.
• Prepare and conduct training and informational presentations and documents.
• Participates in the Leadership Development Program (LDP) for the location.
• Responsible for developing people, improving processes, and reducing costs.
• Adhere to the Miter Guiding Principles to ensure satisfaction and success for the network we serve.

The above statements are intended to describe the general nature and level of work being performed by employees in this position. This is not intended to be an exhaustive list of all responsibilities.

• Bachelor’s degree in related field or equivalent combination of education and experience
• Minimum five (5) years’ related experience and/or training
• Manufacturing experience is required
• Demonstrated track record of improvements in quality
• Quality system development and implementation preferred

ESSENTIAL ABILITIES:

• Read, write, and understand the English language
• Ability to read, analyze, and interpret financial reports and legal documents
• Sense of urgency and self-motivation; ability to work independently
• Ability to motivate employees to achieve results
• Ability to work under pressure and meet deadlines
• Computer literacy with ability to learn new computer software programs
• Excellent written and oral communication skills; ability to present to senior management
• Attention to detail with strong organizational skills
• Excellent customer service skills
• Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, and members of the business community.
• Must possess the ability to apply basic concepts of algebra and geometry and an ability to improve processes.
• Must be results oriented with a people development affinity; proactive in attacking challenges and confident in setting and achieving stretch goals.
• Must be able to teach and generate results while enhancing the Miter work environment and supporting the Company guiding principles.
• Must have proven employee development and team building skills.

PHYSICAL REQUIREMENTS:

• Prolonged standing and repetitive motions, bending, stooping, pushing and pulling
• May be required to lift up to 50 pounds depending on the job

 WORK ENVIRONMENT:

• Work performed indoors
• While performing the duties of this job, the team member is frequently required to stand; walk and sit
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions